Dear Valued Customer:
We are pleased to announce that several changes will be taking place in our go to market strategy. All Eck Supply locations and select locations from Vallen’s Electrical Construction Division will be coming together as one company, under the new name Capital Electric. We will also be rebranding all CapitalTristate locations, from Pennsylvania to Virginia, as Capital Electric.
Over the coming weeks and months, you can expect to see our new name, Capital Electric, reflected on our website, invoices/statements, store signage, literature, etc. We ask that you please update your records to accurately reflect our new name, Capital Electric. Throughout this rebranding process, you can expect to receive the same level of service, with minimal effect to you as our customer.
What does this transition mean to you, our valued customer? Simply stated, this merger and rebranding creates a larger network of construction focused distribution to provide you even better access to the products, people, and great services that you have come to expect from us. Allow me to mention some of these advantages:
We now operate 71 branches in seven Mid-Atlantic States from Pennsylvania to Georgia including 15 branches in North and South Carolina. These branches are fully stocked, conveniently located, and open and ready to serve your needs with professional and knowledgeable staff.
Inventory, Vendors, and Logistics
You now have access to over 80 million dollars of system wide inventory from the vendors you know and trust. The Capital Electric vendor relationships and logistics infrastructure provides you access to immediate inventory availability, and responsive support services throughout our entire footprint.
You continue to be supported by the same knowledgeable people readily available with state-of-the-art tools to provide responsive support for your commercial, industrial, residential, government, and property management customer needs.
You will continue to have access to the complete Eck Supply Online digital tools including our Web, Mobile, E-Link, E-Quotes, EDI, and Remote Data Capture (RDC) solutions. You will soon begin to see our Eck Supply logo replaced with our new Capital Electric logo on our digital platforms. This will not affect your access to our digital solutions. These solutions will save you time and money in placing orders, accessing inventory, and obtaining account information.
Segment Markets and Services
You continue to have access to an expanding list of services that help you access the solutions and services you need to be responsive to your customers, including:
Over the next few weeks, you will receive further information regarding the above. Should you have any questions during or after this process, please reach out to your account manager, local store manager, your credit manager, South Carolina Regional Manager David Underkofler (email@example.com or 843-745-1837), North Carolina Regional Manager Jason Lee (Jason.Lee@ecksupply.com or 919-518-9219), or myself. We are all here to serve you.
In closing, allow me to thank you for your business. We realize that you have choices regarding your electrical supplier. Capital Electric continues to invest so that we are your Electrical Distributor of Choice!